Company Number 15352655
support@mildbury.com
Last updated 3 July 2025
1. INTRODUCTION
At Mildbury Limited (“we”, “us”, or “our”) we are committed to protecting and respecting your privacy and Personal Data in compliance with the United Kingdom General Data Protection Regulation (“GDPR”), the Data Protection Act 2018 and all other mandatory laws and regulations of the United Kingdom.
This Privacy Policy explains how we collect, process and keep your data safe. The Privacy Policy will tell you about your privacy rights, how the law protects you, and inform our employees and staff members of all their obligations and protocols when processing data.
The individuals from which we may gather and use data can include:
- Customers
- and any other people that the organisation has a relationship with or may need to contact.
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
- Ensure that all processing of Personal Data is governed by one of the legal bases laid out in the GDPR (see 2.2 below for more information);
- Ensure that Processors authorised to process Personal Data have committed themselves to confidentiality or are under an appropriate statutory obligation of confidentiality;
- Implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk associated with the processing of Personal Data;
- Obtain the prior specific or general authorisation of the Controller before engaging another Processor;
- Assist the Controller in the fulfilment of the Controller's obligation to respond to requests for exercising the data subject's rights;
- Make available to the Controller all information necessary to demonstrate compliance with the obligations laid down in the GDPR and allow for and contribute to audits, including inspections, conducted by the Controller or another auditor mandated by the Controller;
- Maintain a record of all categories of processing activities carried out on behalf of a Controller;
- Cooperate, on request, with the supervisory authority in the performance of its tasks;
- Ensure that any person acting under the authority of the Processor who has access to Personal Data does not process Personal Data except on instructions from the Controller; and
- Notify the Controller without undue delay after becoming aware of a Personal Data Breach.
2. LEGAL BASIS FOR DATA COLLECTION
We may collect, use, store and transfer different kinds of Personal Data about you which we have grouped together below. Not all of the following types of data will necessarily be collected from you but this is the full scope of data that we collect and when we collect it from you:
- Profile/Identity Data: This is data relating to your first name, last name, gender, date of birth.
- Contact Data: This is data relating to your phone number, addresses, email addresses, phone numbers.
- Marketing and Communications Data: This is your preferences in receiving marketing information and other information from us.
- Technical Data: This is your IP address, browser type and version, time zone setting and location, operating system and platform, and other technology on the devices you use to engage with us.
- Customer Support Data: This includes feedback and survey responses.
- Usage Data: Information about how you use our website, products and services.
We may also aggregate data to enable research or analysis so that we can better understand and serve you and others. For example, we may conduct research on your demographics and usage. Although this aggregated data may be based in part on Personal Data, it does not identify you personally. We may share this type of anonymous data with others, including service providers, our affiliates, agents and current and prospective business partners.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
- Consent: Certain situations allow us to collect your Personal Data, such as when you tick a box that confirms you are happy to receive email newsletters from us, or ‘opt in’ to a service.
- Contractual Obligations: We may require certain information from you in order to fulfil our contractual obligations and provide you with the promised service.
- Legal Compliance: We’re required by law to collect and process certain types of data, such as fraudulent activity or other illegal actions.
- Legitimate Interest: We might need to collect certain information from you to be able to meet our legitimate interests - this covers aspects that can be reasonably expected as part of running our business, that will not have a material impact on your rights, freedom or interests. Examples could be your address, so that we know where to deliver something to, or your name, so that we have a record of who to contact moving forwards.
3. HOW WE USE YOUR PERSONAL DATA
Set out below is a table containing the different types of Personal Data we collect and the lawful basis for processing that data. Please refer to section 2.2 for more information on the lawful basis listed in the table below.
Examples provided in the table below are indicative in nature and the purposes for which we use your data may be broader than described but we will never process your data without a legal basis for doing so and it is for a related purpose. For further inquiries please contact us.
Activity | Type of data | Legal Justification | Lawful basis for processing data |
---|---|---|---|
Account Registration & Management | Profile/Identity
Data Contact Data Technical Data Usage Data |
Consent Contractual Obligations Legitimate Interest |
Consent: Personal data
required for profile creation and service personalisation Contract: Necessary to establish Terms of Service agreement Legitimate Interest: Data needed for service delivery, security, and customer demographics |
Payment Processing & Billing | Profile/Identity
Data Contact Data Billing Data Financial Data Transactional Data |
Consent Contractual Obligations Legal Compliance |
Consent: Cardholder name
retention (other payment details stored by payment
processor) Contract: Required to fulfil purchased services Legal Obligation: Transaction records retention for invoicing and compliance |
Marketing Communications | Profile/Identity
Data Contact Data Marketing and Communications Data |
Consent | Explicit Consent: User opt-in required for all marketing communications |
Customer Support Services | Profile/Identity
Data Contact Data Transactional Data Usage Data |
Consent Legitimate Interest |
Consent: Additional contact
details when required for support Legitimate Interest: Transaction and usage history for efficient issue resolution |
Website Analytics & Optimisation | Technical Data Usage Data |
Legitimate Interest | Service improvement, customer demographics analysis, security monitoring, and system maintenance. |
Legal Compliance & Security | Profile/Identity
Data Billing Data Financial Data Transactional Data Usage Data |
Legal
Compliance Legitimate Interest |
Legal Obligation: Regulatory
compliance and record keeping requirements Legitimate Interest: Fraud prevention, security protection, and business continuity |
If we need to use your Personal Data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your Personal Data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
4. YOUR RIGHTS AND HOW YOU ARE PROTECTED BY US
- Right to be informed. You have a right to be informed about our purposes for processing your personal data, how long we store it for, and who it will be shared with. We have provided this information to you in this policy.
- Right of access. This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it (also known as a "data subject access request"). See section 4.5 below for more details on how you can make a data subject access request.
- Right to rectification. You have a right to request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
- Right to erasure. You have the right to ask us to delete or remove personal data where there is no good reason for us continuing to process it, where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
- Right to object. You can object to the processing of personal
data we hold about you. This effectively allows you to stop or prevent us from
processing your personal data. Note that this is not an absolute right and it
only applies in certain circumstances, for example:
- (i) Where we are processing your personal data for direct marketing purposes.
- (ii) Where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms.
- (iii) In some cases, we may continue processing your data if we can demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
- Right to restrict processing. You have the right to request the
restriction or suppression of their personal data. Note that this is not an
absolute right and it only applies in certain circumstances:
- (i) If you want us to establish the data's accuracy.
- (ii) Where our use of the data is unlawful but you do not want us to erase it.
- (iii) Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.
- (iv) You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
- Right to data portability. You have the right to request the transfer of your personal data to you or to a third party. If you make such a request, we will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
We guarantee this will delete all stored data.
You can access information associated with your account by logging into your account you created with us.
Your account information will be protected by a password for your privacy and security. You need to prevent unauthorized access to your account and personal information by selecting and protecting your password appropriately and limiting access to your computer or device and by signing off after you have finished accessing your account.
California Privacy Rights: Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of personal customer information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to support@mildbury.com.
Where you opt out of receiving these marketing messages, we will continue to retain other Personal Data provided to us as a result of interactions with us not related to your marketing preferences.
We may need to request specific information from you to help us confirm your identity and ensure you have the right to access your Personal Data (or to exercise any of your other rights). This is a security measure to ensure that Personal Data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
5. YOUR DATA AND THIRD PARTIES
If Mildbury Limited is sold or makes a sale or transfer, we may, in our sole discretion, transfer, sell or assign your Personal Data to a third party as part of or in connection with that transaction. Upon such transfer, the Privacy Policy of the acquiring entity may govern the further use of your Personal Data. In all other situations your data will still remain protected in accordance with this Privacy Policy (as amended from time to time).
We may share your Personal Data at any time if required for legal reasons or in order to enforce our terms or this Privacy Policy.
6. HOW LONG WE RETAIN YOUR DATA
7. AGE LIMIT FOR OUR USERS
This website is not intended for children and we do not knowingly collect data relating to children.
8. INTERNATIONAL TRANSFER OF DATA
9. NOTIFICATION OF CHANGES AND ACCEPTANCE OF POLICY
By using Mildbury Limited, you consent to the collection and use of data by us as set out in this Privacy Policy. Continued access or use of Mildbury Limited will constitute your express acceptance of any modifications to this Privacy Policy.
10. INTERPRETATION
Our staff are not authorised to contract on behalf of Mildbury Limited, waive rights or make representations (whether contractual or otherwise). If anything contained in an email from a Mildbury Limited address contradicts anything in this policy, our terms or any official public announcement on our website, or is inconsistent with or amounts to a waiver of any Mildbury Limited rights, the email content will be read down to grant precedence to the latter. The only exception to this is genuine correspondence expressed to be from the Mildbury Limited legal department.
AGREEMENT TO OUR LEGAL TERMS
TABLE OF CONTENTS
1. OUR SERVICES
2. INTELLECTUAL PROPERTY RIGHTS
Our intellectual property
Your use of our Services
- access the Services; and
- download or print a copy of any portion of the Content to which you have properly gained access,
Your submissions and contributions
- confirm that you have read and agree with our
' PROHIBITED ACTIVITIES ' and will not post, send, publish, upload, or transmit through the Services any Submission nor post any Contribution that is illegal, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory, threatening to any person or group, sexually explicit, false, inaccurate, deceitful, or misleading; - to the extent permissible by applicable law, waive
any
and all moral rights to any such Submission
; - warrant that any such Submission
and/or Contributions are original to you or that you have the necessary rights and licences to submit such Submissions and/or Contributions and that you have full authority to grant us the above-mentioned rights in relation to your Submissions and/or Contributions ; and - warrant and represent that your Submissions
and/or Contributions do not constitute confidential information.
Copyright infringement
4. USER REGISTRATION
6. SUBSCRIPTIONS
Billing and Renewal
Free Trial
Cancellation
Fee Changes
7. PROHIBITED ACTIVITIES
- Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
- Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
- Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services and/or the Content contained therein.
- Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
- Use any information obtained from the Services in order to harass, abuse, or harm another person.
- Make improper use of our support services or submit false reports of abuse or misconduct.
- Use the Services in a manner inconsistent with any applicable laws or regulations.
- Engage
in
- Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services.
- Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
- Delete the copyright or other proprietary rights notice from any Content.
- Attempt to impersonate another user or person or use the username of another user.
- Upload
or transmit (or attempt
to upload or to
transmit) any material
that acts as a passive
or active information
collection or
transmission mechanism,
including without
limitation, clear
graphics interchange
formats (
- Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
- Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you.
- Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services, or any portion of the Services.
- Copy or adapt the Services' software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
- Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services.
- Except
as may be the result of
standard search engine
or Internet browser
usage, use, launch,
develop, or distribute
any automated system,
including without
limitation, any spider,
robot, cheat utility,
scraper, or offline
reader that accesses the
Services, or use or
launch any
- Use a buying agent or purchasing agent to make purchases on the Services.
- Make
any
- Use
the Services as part of
any effort to compete
with us or otherwise use
the Services and/or the
Content for any
revenue-generating
-
Sell or otherwise transfer your profile. -
Use the Services to advertise or offer to sell goods and services.
8. USER GENERATED CONTRIBUTIONS
- The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party.
- You are the
creator and owner of or have the necessary
licences , rights, consents, releases, and permissions to use and to authorise us, the Services, and other users of the Services to use your Contributions in any manner contemplated by the Services and these Legal Terms. - You have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of your Contributions in any manner contemplated by the Services and these Legal Terms.
- Your Contributions are not false, inaccurate, or misleading.
- Your Contributions
are not unsolicited or
unauthorised advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation. - Your Contributions
are not obscene, lewd, lascivious, filthy,
violent, harassing,
libellous , slanderous, or otherwise objectionable (as determined by us). - Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
- Your Contributions are not used to harass or threaten (in the legal sense of those terms) any other person and to promote violence against a specific person or class of people.
- Your Contributions do not violate any applicable law, regulation, or rule.
- Your Contributions do not violate the privacy or publicity rights of any third party.
- Your Contributions do not violate any applicable law concerning child pornography, or otherwise intended to protect the health or well-being of minors.
- Your Contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap.
- Your Contributions do not otherwise violate, or link to material that violates, any provision of these Legal Terms, or any applicable law or regulation.
9. CONTRIBUTION
LICENCE
10. SERVICES MANAGEMENT
11. PRIVACY POLICY
12. COPYRIGHT INFRINGEMENTS
13. TERM AND TERMINATION
14. MODIFICATIONS AND INTERRUPTIONS
15. GOVERNING LAW
16. DISPUTE RESOLUTION
17. CORRECTIONS
18. DISCLAIMER
19. LIMITATIONS OF LIABILITY
20. INDEMNIFICATION
21. USER DATA
22. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
23. CALIFORNIA USERS AND RESIDENTS
24. MISCELLANEOUS
25. CONTACT US
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Our AI garment pattern generation model is trained on a combination of publicly available datasets that we have preprocessed, edited, and augmented. We gratefully acknowledge the authors of the following works:
Dataset 1: Generating Datasets of 3D Garments
Authors: Maria Korosteleva, Sung-Hee Lee
Paper: Generating Datasets of 3D Garments with Sewing Patterns. Proceedings of the Neural Information Processing Systems Track on Datasets and Benchmarks, 1 (2021).
@inproceedings{KorostelevaGarmentData, author = {Korosteleva, Maria and Lee, Sung-Hee}, booktitle = {Proceedings of the Neural Information Processing Systems Track on Datasets and Benchmarks}, editor = {J. Vanschoren and S. Yeung}, title = {Generating Datasets of 3D Garments with Sewing Patterns}, url = {https://datasets-benchmarks-proceedings.neurips.cc/paper/2021/file/013d407166ec4fa56eb1e1f8cbe183b9-Paper-round1.pdf}, volume = {1}, year = {2021} }
Dataset 2: GarmentCodeData
Authors: Maria Korosteleva, Timur Levent Kesdogan, Fabian Kemper, Stephan Wenninger, Jasmin Koller, Yuhan Zhang, Mario Botsch, Olga Sorkine-Hornung
Paper: GarmentCodeData: A Dataset of 3D Made-to-Measure Garments With Sewing Patterns. Computer Vision – ECCV 2024.
@inproceedings{GarmentCodeData2024, author = {Korosteleva, Maria and Kesdogan, Timur Levent and Kemper, Fabian and Wenninger, Stephan and Koller, Jasmin and Zhang, Yuhan and Botsch, Mario and Sorkine-Hornung, Olga}, title = {{GarmentCodeData}: A Dataset of 3D Made-to-Measure Garments With Sewing Patterns}, booktitle={Computer Vision -- ECCV 2024}, year = {2024}, keywords = {sewing patterns, garment reconstruction, dataset} }
These datasets are licensed under Creative Commons Attribution 4.0 International (CC BY 4.0)
CC BY 4.0